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Welcome to Klever Media Support,

We try our best to answer all support queries to our best knowledge. Before posting a ticket please check our latest articles as we may already cover your issues, please have your purchase number ready before posting a support request.

Please note: Support is Mon - Fri 9am to 5pm GMT and limited weekends.

Thank you


  Featured Articles

The theme is missing the style.css stylesheet

If you're experiencing the "The theme is missing the style.css stylesheet" error when you attempt to upload the WordPress theme; it is likely you are attempting to ...

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"Are you sure you want to do this? Please try again"

If you are installing a WordPress theme via the theme installer and get a message that reads “Are you sure you want to do this?”, it is likely that your ...

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Important changes to Evoke version 1.0.4+

Hi all, There has been some odd behaviour reported regarding section with previously set full width elements randomly switching to boxed elements. To address ...

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  Public Ticket Activity

Diane Bedard Can I change the location that the text shows on the Hero Slider   Updated 3 hours ago   10   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: Hi Diane, Could you paste a link to your gallery please and I'll have a look. You can re-arrange the team members by adjusting the date of the post (The latest posts date will show ... Marianne Max # of Team Member > 4   Updated 3 hours ago   8   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: Hi Marianne, Unfortunately only the user who has purchased the item can leave a rating. But thank you very much and I hope you enjoy using the theme. Adam Booking Form   Updated 4 days ago   4   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: You're welcome! Khaled Please ANSWER   Updated 4 days ago   1   Evoke - WordPress Theme Most recent comment from Khaled: Please answer my queries Khaled Please Answer My Previous enquiry   Updated 6 days ago   1   Evoke - WordPress Theme Most recent comment from Khaled: Please Answer My Previous enquiry  Lynn Menu Formatting defaults to left   Updated 2 weeks ago   4   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: Awesome, happy it's working for you. Bill Calendly embed code not working   Updated 2 weeks ago   2   Evoke - WordPress Theme Most recent comment from Lee Grant: Hello Bill, Can you specify which parts aren't working correctly - is it just css styles? Evoke hasn't been tested with this plugin so there may be some elements which don't look as ... Wade Carroll Full Width vs. Boxed layout   Updated 2 weeks ago   21   Evoke - WordPress Theme Most recent comment from Ashley: Ugh... now it's saying my purchase code is expired... this is so silly. Igor Problems with the theme   Updated 2 weeks ago   2   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: Hello Igor, Could you provide a link for me to take a look at and the issues you're experiencing? Thanks Wade Carroll Google Maps   Updated 2 weeks ago   6   Evoke - WordPress Theme Most recent comment from Lee Grant: Thank you! Just hit up the forum again if your need any help. Wade Carroll Typography Choices   Updated 2 weeks ago   11   Evoke - WordPress Theme Most recent comment from Lee Grant: You're welcome :) If you could rate the theme Wade that'd do me a huge favour :) Richard Map not loading on Chrome   Updated 3 weeks ago   5   PetCare Dog Kennels WordPress Theme Most recent comment from Lee Grant: No problem, happy to help! If you could rate the theme that'd be a great help. Thanks Alex Uploading a logo   Updated 3 weeks ago   4   Evoke - WordPress Theme Most recent comment from Lee Grant: No problem! Don't forget to rate if you can :) Alessandro Impossible to change text   Updated 3 weeks ago   5   Evoke - WordPress Theme Most recent comment from Lee Grant: If you could increase your PHP memory limitations this should help you install the demo data. This post should help. max_execution_time 60 memory_limit 128M post_max_size ... Fred Blau Installation   Updated 1 August, 2016   11   Evoke - WordPress Theme Most recent comment from Lee Grant: No problem Fred, I have just accepted the refund request.
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